Tenants

Posted on: 12 July 2021

Tenants

Find a Property to Rent in West and South West London

Renting a property can feel overwhelming, especially in competitive markets in London, where demand moves fast year-round. At James Hayes, we provide accurate, up-to-date insights into the local rental market and offer tailored support throughout your property search.

We take the time to understand your individual needs, ensuring that the houses or flats for rent in West London and South West London we recommend are aligned with your preferences. Whether you’re looking for a flat or a property to let, our team is committed to helping you find the right home — and we’ll show you as many suitable options as possible within your criteria.

We know life can be busy, which is why we offer flexible viewings at times that work for you. You’ll receive honest, practical advice throughout the process. And thanks to our strong relationships with local landlords, if you decide to make an offer, you’ll often get a fast, direct response.

Once your offer is accepted, we move quickly — preparing the tenancy paperwork and issuing documents such as the Tenancy Agreement, Reference Forms, and Invoice electronically the same day. This ensures a smooth and efficient rental experience, allowing you to secure your new flat or house to let in West and South West London and plan your move with confidence. Of course, we’ll be here for you every step of the way — ready to answer your questions and provide support whenever you need it.

Information for Tenants

The following information is a guide for prospective tenants highlighting the process and costs involved when renting a property via James Hayes.

Down Payment

Any offer accepted by the landlord is subject to satisfactory references and a signed contract. We will send an email confirming the terms of the acceptance of your offer and requesting payment of the down payment. The downpayment amount is equivalent to one week’s rent.

The downpayment will be allocated towards the security deposit. The security deposit is either a maximum of 5 weeks’ rent if the yearly rental amount is under £50,000 or 6 weeks’ rent if it is over £50,000. We also collect one months’ rent in advance upon signing the tenancy agreement. The tenant will only be at risk of forfeiting their down payment if; a) they fail their Right to Rent checks. b) they provide false or misleading information to the landlord or James Hayes, which materially affects their suitability to rent the property. c) after signing the tenancy agreement, they notify the landlord or James Hayes that they have decided not to enter into a tenancy agreement. d) they fail to take all reasonable steps to enter into a tenancy agreement.

Statement of Account

A statement of account will be issued in conjunction with the tenancy agreement for signing and other associated documentation.

This is an invoice for funds that will need to be paid prior to the start of the tenancy, including the security deposit and advance rental payment.

Referencing

Referencing will be carried out by a third-party company. Once the referencing has been completed the final reports are issued to the landlord for their approval.

In line with the Immigration Act and ‘Right to Rent’ checks, we require all tenants to produce documents which show entitlement to reside in the UK, copies of relevant documents will be taken and retained.

Change of Occupancy

Should a change of occupancy occur during the tenancy, whereby a tenant is removed from the tenancy (and sometimes replaced by another), a fee of £50 including VAT shall be applicable per replacement tenant to cover the third-party referencing fee and administration.

General Information

James Hayes are members of the Association of Residential Lettings Agents (ARLA) and the Property Redress Scheme. Client money protection (CMP) is provided by Propertymark.

If you have any questions or would like help finding a property for rent in West London and South West London, contact our team on 0208 740 5678.

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